We’re here to help
There’s many ways you can get in touch. Whether you’d like more information on our product and services, apply for a trade account or simply join us on social media, we have it covered…
Where are we
Do we sell to the general public?
No, Jones only supplier please visit your nearest retailer
How do I find a retailer in my area?
Visit our “where to buy” section
How do I log onto Webtex?
Click on “trade login” and enter your account number and password
New Webtex customers please contact the sales team email@example.com or 0115 9738708 for login details.
I've forgotten my username and/or password to log into Webtex?
Please contact the sales team or click on forgotten password
How do I apply for an account?
Visit our trade area and complete our trade application form.
How do I order a made to measure track/pole on Webtex?
Visit our Trade Area and select the relevant made to measure form.
How do I change my account details?
Please contact the sales team with your new details – firstname.lastname@example.org or 0115 9738 708
What wood are the poles made from?
Lunar – Oak, Strand – Ash, Oakham – Ash
How do I arrange a representative visit?
Please contact the sales team who will arrange for our representative to contact you.
Are the poles in 1 piece?
All retail packed poles from 240cm are supplied in two piece with a joiner.
All component poles are supplied in single lengths up to 300cm.